Problem:
Starbucks locations across the U.S. experienced insufficient ice production, affecting operations and customer service. Existing ice machines were underperforming, leading to inefficiencies and potential service disruptions. Starbucks required a reliable, high-performance solution that could be installed across multiple locations without closing stores.

Solution:
Apex developed a turnkey project to upgrade ice production at Starbucks locations. The process included:

• Pre-Installation Planning: Assessing store needs and logistics.

• Old Unit Removal: Disconnecting and disposing of outdated machines.

• New Equipment Installation: Installing high-efficiency Follett ice machines.

• Seamless Execution: Ensuring zero disruptions to store operations.

The implementation improved ice production, allowing Starbucks to meet daily demand while maintaining a smooth customer experience. Employees reported increased efficiency, and the transition was completed with no store closures. Apex successfully executed the project while minimizing operational disruptions, ensuring a reliable ice supply for Starbucks locations.